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The T&G Tree Service Guarantee

  • Free Quotes
  • Price Match Guarantee
  • No-Mess Guarantee
  • 100% In-House Team

20+ Years Experience

Work Without The Worries

Worried about the price, potential damage, delays or the mess left behind?

T&G Tree Service backs its work with six clear guarantees, so you can arrange tree work with greater confidence and fewer surprises.

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Six guarantees for greater peace of mind

  • Price Match Guarantee
    Found a genuine cheaper quote for the same work? Send it through and T&G Tree Service will match the comparable price. The competing quote must be genuine and must cover the same work from a company that is equally qualified and insured, considering access requirements and site conditions. T&G Tree Service will review it before confirming the price match.
  • Damage-Free Guarantee
    Your home, garden and surrounding property will be carefully considered when the work is planned. If T&G Tree Service causes property damage while completing the quoted work, the company will pay for the damage, not you.
  • On-Time Quote Guarantee
    Nobody enjoys waiting around for a phone call or a quote. T&G Tree Service will answer your call or return it on the same business day and attend your quote at the promised time. If the team lets you down, you will receive $100 cashback on your job under the published guarantee terms.
  • No-Mess Guarantee
    Once the tree work is finished, you should be able to enjoy the result without spending the afternoon cleaning up. T&G Tree Service will remove the debris included in your quote. If anything is inadvertently left behind, the company will arrange and pay for a cleaner to put it right.
  • Beautiful Tree Guarantee
    Pruning should leave your tree looking balanced and cared for, not hacked back. T&G Tree Service takes pride in achieving a professional finish. If you are unhappy with the appearance of the pruning completed, we will return and complete the works to your satisfaction.
  • Money-Back Guarantee
    T&G Tree Service wants you to be delighted with the service you receive. If you are not completely satisfied with the completed work, the company offers a money-back guarantee in accordance with its published terms.

A quick note on the guarantees

The guarantees apply to the work, access, clean-up and finish recorded in your accepted written quote.

Pre-existing damage, concealed site conditions, council requirements and work completed by other parties may need to be considered separately. If anything is unclear, ask the team to explain it before accepting your quote.

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Qualified, insured and ready
to help

T&G Tree Service is a member of Arboriculture Australia and an approved service provider for Central Coast Council.

The company carries $20 million public liability insurance for tree work, Workers Compensation cover for employees, and comprehensive insurance for its vehicles and machinery.

Contact T&G Tree Service

Get In Touch

Take the worry out of your tree work

Tell T&G Tree Service what you need and include a few photos if possible. The team will assess the job, explain the recommended approach and provide a clear written quote backed by these guarantees. 

Call: 0402 418 017

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F. A. Q

Customer Guarantee Frequently Asked Questions

Find quick answers to common questions about our customer guarantee, including coverage, eligibility, and how to make a claim.

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The guarantees apply to the work recorded in your accepted quote and are subject to the full published terms. Ask the team to explain any conditions before work begins.
Contact the office and explain what has been left behind. If debris included in the quoted clean-up was inadvertently missed, T&G Tree Service will arrange for it to be cleaned up under the No-Mess Guarantee.
Yes. T&G Tree Service has $20 million public liability insurance for tree work, Workers Compensation cover for employees, and comprehensive insurance for its vehicles and machinery.
Contact the office promptly with your quote number, job address and a description of the concern. Include photos where relevant so the team can review the matter and respond.